SEPHORATHON Super Saturday Sweepstakes

Frequently asked questions

Find quick answers here, or see full details in the Official Rules.

What are the prizes?
One grand prize per participating store location: $100 Sephora eGift Card
One hundred first prizes per participating store location: $10 Sephora eGift Card

One grand prize for sephora.com entrants: $100 Sephora eGift Card
One hundred first prizes for sephora.com entrants: $10 Sephora eGift Card

For Canadian Sephora stores:
One grand prize per participating store location: $85 USD Sephora eGift Card
One hundred first prizes per participating store location: $8.50 USD Sephora eGift Card:

One grand prize for sephora.ca entrants: $85 USD Sephora eGift Card
One hundred first prizes for sephora.ca entrants: $8.50 USD Sephora eGift Card

I won a prize, but I never received an email with more info. What should I do?
Please search the inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form so we can assist you.
I think I’m having technical issues. What should I do?
Try these troubleshooting tips:

1.  Make sure you’re using the most up-to-date version of your browser.
2.  Check to see that JavaScript is enabled in your browser settings.
3.  Clear your browser’s cookies and cache.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you have any further questions, please fill out the contact form below.
Why do I need to take a skills test if I win a prize and am a Canadian resident?
It is a legal requirement for a Canadian winner of a game of chance to complete a time-limited, skill-testing question in order to be eligible to receive a prize.